Hours & Appointments

• Open 11:00 AM – 6:00 PM. Closed Tuesdays.
• We welcome walk-ins during regular store hours, but private shopping appointments are available for a more personalized experience.
• To schedule a private appointment, please contact us via phone, email, or our website.

Returns & Exchanges

• All sales are final on special order, exclusive, or in-house items.
• Unworn items with tags can be returned or exchanged within 10 days of purchase with proof of purchase, for store credit only.
• Final sale items are clearly marked at the time of purchase.

Non-Returnable Items Include:

• Final sale & discounted items
• Accessories (jewelry, sunglasses, hair items)
• Intimates, bodysuits & hats

Pricing & Payment

• We accept cash, credit/debit cards, and digital payments.
• Prices are subject to change without notice.

Shipping & Delivery

• We are committed to processing orders promptly! All orders are shipped within 1–2 business days after an order is placed.
• U.S. orders typically take an additional 3–5 business days for delivery, depending on location.
• We are not responsible for lost or stolen packages. Please confirm your shipping address before submitting your order.
• Please contact us at angela@crowsnesthmb.com with any questions concerning your order.

Care of Merchandise

• Many of our items are delicate or designer pieces—please handle with care.
• We are not responsible for damage after purchase.

Appointments & Styling

• During private appointments, we dedicate time to helping you select pieces for your wardrobe needs and special moments.
• To ensure the best experience, please arrive on time.

Community & Etiquette

• Our boutique serves as a female collective and welcoming space. We ask all visitors to be respectful to staff and fellow shoppers.
• Photography in-store is permitted with permission.

Thank you for shopping with us! We look forward to helping you find pieces you’ll love.